Any cancellations within ten days of the due date are non-refundable. My small bakery is a one-woman show. Every order I receive is completely customized and unique to match the customers’ special event. This requires me to make multiple investments to ensure that the cake will be completed just how the customer wishes. When a deposit is made, it is you committing and reserving your spot, just as we commit to you the day your order. If you know that you will not need the cake, please give us a call at least ten days prior to the event.
Your date is not reserved until the 50% deposit is made. In order to reserve your spot, we require a 50% non refundable date deposit. This guarantees that we will have availability to make you cake on that particular date.
Once the cake leaves my kitchen, it is your responsibility. Please see my Cake Care 101 page attached to the Cake Contract for more information.